Terms & Conditions – TSS Collective
“Our terms are not just rules—they’re reflections of respect, care, and timeless style.”
Welcome to TSS Collective. By using our website, you agree to the following terms, designed to ensure a smooth, respectful, and empowering experience for all.
🛍️ Shopping & Orders
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All prices are listed in Canadian Dollars (CAD) and include applicable taxes.
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Orders are processed within 2–5 business days. Custom orders may require additional time and communication.
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We reserve the right to cancel or refuse any order that violates our values or availability.
🔄 Returns & Exchanges
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Returns are accepted within 14 days of delivery for unused, unworn items.
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Custom or personalized items are final sale and non-refundable.
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Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
🎨 Product Representation
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We strive to present products as accurately as possible through photos and descriptions.
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Slight variations in color or texture may occur due to lighting or handcrafted elements.
🔐 Intellectual Property
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All content, designs, logos, and imagery are the property of TSS Collective.
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Unauthorized use, reproduction, or distribution is strictly prohibited.
🤝 Community Commitment
We are committed to inclusivity, cultural respect, and ethical business practices. Any behavior that undermines these values may result in restricted access to our services.