Privacy Policy – TSS Collective

“আমরা প্রতিটি তথ্যকে সম্মানের সাথে রাখি—কারণ আপনার গল্প আমাদের ব্র্যান্ডের অংশ।”

At TSS Collective, your privacy is not just protected—it’s honored. We believe every customer is part of our story, and your trust is the thread that holds it together.

What We Collect

  • নাম, ইমেইল, ফোন নম্বর (Name, email, phone number)

  • Browsing preferences to improve your experience

  • Newsletter sign-up (optional)

How We Use It

  • To fulfill orders and offer support

  • To personalize your shopping journey

  • To share updates only if you opt in

Your Rights

  • আপনি চাইলে আপনার তথ্য দেখতে বা মুছে ফেলতে পারেন

  • We never sell or share your data with third parties

We follow Canadian privacy laws and use Shopify’s secure platform to protect your information. For questions, visit our .


📜 Terms & Conditions – TSS Collective

“আমাদের শর্তাবলী শুধু নিয়ম নয়—এটি আমাদের মূল্যবোধের প্রতিফলন।”

Welcome to TSS Collective. By using our website, you agree to the following terms that reflect our commitment to fairness, respect, and empowerment.

Shopping & Orders

  • All prices are in CAD and include applicable taxes

  • Orders are processed within 2–5 business days

  • Custom orders may take longer and require communication

Returns & Exchanges

  • Returns accepted within 14 days for unused items

  • Custom/personalized items are final sale

  • Return shipping is the customer’s responsibility

Intellectual Property

  • All designs, content, and images belong to TSS Collective

  • Unauthorized use is not permitted

Community Commitment

We reserve the right to refuse service or cancel orders that violate our values of inclusivity, respect, and ethical conduct.